Customer Service / Logistics
Our logistics team has an extensive understanding of our global supply chain. This enables us to offer timely and flexible deliveries to meet our customer’s needs. Performance Additives offers five strategically located full-service warehouses that are routinely stocked to meet our customer’s expected demand, with room for continued growth. As one customer so eloquently described us, “Even though your materials are imported from Asia, we consider you a domestic supplier with the inventory that you keep on hand.”
Performance Additives provides strong service and support for the supply of raw materials in the North American market. Our dedicated and reliable customer service staff will meet your delivery requirements and will adapt, as needed, to changes in day–to-day business.
At Performance Additives we offer some of the fastest order processing times in the industry. Our ability to leverage strategic partnerships with specific warehouses across the US makes us reliable, efficient and convenient to work with. At Performance Additives the customer comes first, and we will do everything possible to meet their needs.
In addition to our network of warehouses, we also partner with some of the most reputable carriers in the industry. This enables Performance Additives to react very quickly to our customer’s needs whether it be via truck, rail or LTL. Knowing your order will be transported safely and on time is one of our main concerns.